Product updates

See our latest improvements

Stay up to date with the latest features and improvements in Herodsk. We are constantly working to make your customer service even better.

July, 2026

June, 2026

Three new integrations, AI Agent updates and a new API endpoint to send messages.

May, 2026

AI Agent goal tracking, EasyTable restaurant integration, and AI custom functions.

April, 2026

New channels, integrations and a free user type.

March, 2026

AI Agents are live! 24/7 autonomous agents that automatically handles 20-80% of your customer support.

February, 2026

New Returnflows.com widget, Icebreakers, updated reports, AI Agent custom prompting, and much more…

January, 2026

New Shipmondo widget, more flexible settings for live chat opening hours, and many AI agent updates.

December, 2025

Prepare suggested replies in advance, “View Source” in signatures, and much more!

November, 2025

AI Agent order lookup, new spam filter and new rule events.

October, 2025

@-mention teammates and notify them via e-mail when you need their help.

September, 2025

🤖 AI agents are live! Suggested replies, AI Chatbot & virtual assistant

August, 2025

⚡ We’ve released updates to the API and several updates that makes Herodesk faster

July, 2025

🔔 Notifications center – We’ve added a new notifications center where you can see all your messages in one place

June, 2025

🧑‍💻 API & Webhooks – We have launched our API and webhooks so you can integrate with your other systems

May, 2025

📁 Drag and drop attachments – You can now drag and drop files directly into the chat for easier sharing

April, 2025

March, 2025

Februar, 2025

Januar, 2025

December, 2024

November, 2024

October, 2024

September, 2024

August, 2024

July, 2024

June, 2024

May, 2024

April, 2024

March, 2024

February, 2024

January, 2024

December, 2023

November, 2023

October, 2023

September, 2023

August, 2023