Product updates
September 2023
CC and BCC recipients, quick replies and DanDomain and Shoporama widgets. Explore the September 2023 Herodesk changelog for your customer service team.
- Inbox
- New feature that lets you add people CC and BCC to messages sent via e-mail.
- Full conversation history and attachments available for people added cc/bcc during an ongoing conversation.
- New feature to set custom “sender name” for each inbox.
- Create new contacts and initiate conversations from Herodesk
- Quick replies for common questions
- New widget for DanDomain Webshop & DanDomain Classic
- New widget for Shoporama webshops
Give your team time back
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”