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Product updates
AI Spamfilter is now live for all customers
Until now, our AI-powered anti-spam engine was only available on Herodesk Plus. Starting today, it’s included on every plan, no upgrade required.
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Customer Service
Bring structure and order to your customer service efforts with our ticket system
Centralized and Structured Communication with Your Customers Using Herodesk’s Free Ticket System.
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Product updates
We are moving to self-hosted AI
As of the end of May, every AI request in Herodesk runs on our own servers.
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Product updates
New integration: EasyTable – Full Booking Control Inside Herodesk
Manage and automate EasyTable restaurant reservations directly inside Herodesk.
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Product updates
Herodesk AI Agents now track the revenue they generate
AI Agents goal tracking shows you how much revenue they generate.
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Product updates
Custom Function Lookup: Let Your AI Agent Work With Your Own Systems
Connect your AI agent to your own backend systems — and let it answer with real data.
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Product updates
WhatsApp is now a Herodesk channel
Your customers are already on WhatsApp. Now your support team is too.
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Product updates
New integration: Homerunner
Handle Homerunner shipments, tracking, returns, and claims directly inside Herodesk – including via AI Agents.
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Product updates
Introducing Lite Users
Lite users: free, read-only workspace access for the people behind your frontline team.
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Product updates
Introducing AI Agents Autopilot: Your New Round-the-Clock Support Team
Reads emails, takes action in your webshop, and resolves cases on autopilot — 24/7, in any language.
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Product updates
Herodesk now integrates with Plecto
New integration alert. All your Herodesk support stats now flow live into Plecto dashboards. Real-time visibility, zero manual reporting.
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Product updates
Herodesk now integrates with Lagersystem.dk
Handle Lagersystem.dk orders directly from your Herodesk inbox, including through your AI agents.
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