Theme 1 of 3
Made Easy
The things you do a hundred times a day, with fewer clicks and less waiting. Small changes on their own, but you’ll feel them every single day.
“GOT YOUR BACK”-RELEASE IS HERE
15 new features. All inspired by your feedback.
Hit “Play”, and discover all the new things we’ve built for you.
YOU ASKED. WE LISTENED.
Over the past year, you have told us what would make your day easier, what you have missed, what we could do even better, and shared all your great ideas with us.
So we got to work. Now we are thrilled to show you the results.
The “Got Your Back” release packs 15 big product updates into three themes: Made Easy, Going Pro and AI Native, every one of them making your customer service faster, easier and more efficient.
The release is here. Explore each theme below to see what’s new.
Anders Eiler
Founder, Herodesk
Theme 2 of 3
Going Pro
For teams that have outgrown the basics: more structure, more control and better insight, without the enterprise complexity.
Theme 3 of 3
AI Native
AI built into the heart of Herodesk, not bolted on: it drafts, sorts and resolves alongside your team, so you handle more with less effort.