Herodesk’s Got Your BackSee the release

Single sign-on (SSO)

Herodesk Pro

One login, one place to revoke it.

Connect Herodesk to Google Workspace or Microsoft 365 so your team signs in with the credentials they already have, and offboarding happens in one place.

The problem

Offboarding is only as good as the list

Someone leaves. IT disables their Google account and works down a list of other tools from memory. Whatever is not on that list keeps working.

  • Another password for everyone to manage badly
  • Leavers keeping access because a tool was forgotten
  • No central control over who can reach customer data
  • Password policies that only apply to some systems

Why teams love it

Access where it already lives

SSO makes your identity provider the single place where access is granted and taken away.

Offboard once
Disable someone in Google Workspace or Microsoft 365 and their Herodesk access goes with it.
No extra password
People sign in with credentials they already have, so there is one fewer password to reuse or forget.
Your policies apply
Whatever your identity provider enforces (MFA, device rules, session limits) now covers Herodesk too.
Exemptions when you need them
Grant per-user SSO exemptions, temporary or permanent, for contractors and edge cases.

What’s inside

Standard, auditable SSO

OAuth against the two identity providers most teams already run.

Google Workspace
Sign in with Google Workspace credentials over OAuth.
Microsoft 365
Sign in with Microsoft 365 credentials over OAuth.
Replaces the Herodesk password
Staff use their existing corporate identity rather than a separate Herodesk login.
Per-user exemptions
Exempt individual users from SSO when you need to, temporarily or permanently.
Exemptions are logged
Every SSO exemption is recorded in the audit log, so nothing is granted invisibly.
Alongside 2FA and roles
Works with two-factor authentication and the admin, manager and agent roles.

Pricing

Herodesk Pro

From Herodesk Pro

Single sign-on comes with Herodesk Pro, alongside two-factor authentication, teams and companies. Try any paid plan free for 14 days.

Included from Herodesk Pro and up.

Get started for free

Customer stories

Read about our customers’ experience with Herodesk

Meet some of the businesses that use Herodesk for their customer service every day.

Pricing

Choose the plan that fits your needs

Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.

Herodesk Free

For working on your own

$0

Herodesk Basic

Bring your team together

$34per user / month

Herodesk Plus

Spend less time on routine work

$57per user / month

Herodesk Pro

Keep service consistent as you grow

$80per user / month

Single sign-on: central control over who reaches customer data

The real argument for SSO is not convenience, it is offboarding. When someone leaves, IT disables their account in the identity provider and then works down a list of other tools from memory, and whatever is not on that list keeps working. Connecting Herodesk to Google Workspace or Microsoft 365 over OAuth means access is granted and revoked in one place, along with whatever MFA, device and session policies you already enforce.

For the cases that do not fit, per-user SSO exemptions can be granted temporarily or permanently, and every exemption is written to the audit log so nothing is quietly excepted. SSO sits alongside two-factor authentication and the admin, manager and agent roles rather than replacing them.

Single sign-on is part of Herodesk Pro, built for B2B companies and SaaS companies teams across Europe. Herodesk is built and hosted in Scandinavia and 100% GDPR compliant. See pricing for what each plan includes.

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story