Herodesk’s Got Your BackSee the release
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Reservedele

E-commerce

It is easy and simple to use, which allows us to serve quickly, benefiting both the company and the customers.

Christian Lützhøf

Christian Lützhøf

E-commerce manager, Reservedele

reservedele.nu
2
shops in Denmark and Sweden
0
widgets or strange add-ons

The full story

What does your company do?

The company sells spare parts and accessories for household appliances as well as small home appliances.

What is the goal of your business?

The goal is to be the customer’s preferred place to buy and gather information about spare parts and accessories for all household appliances and small appliances such as coffee machines, vacuum cleaners, etc.

Why did you choose Herodesk?

We chose Herodesk based on:

  • Competitive price
  • Easy to use for everyone in the organization
  • Good and clear display of inquiries from our Swedish and Danish shops
  • An all-in-one tool with no strange add-ons like widgets

What is your favorite feature in Herodesk?

Our favorite feature is the smart folders, which we use extensively to keep our customer inquiries organized.

How does Herodesk make your daily life easier?

Herodesk helps to facilitate and improve the process concerning customer inquiries. It is easy and simple to use, which allows us to serve quickly, benefiting both the company and the customers.

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story