Integration
Klaviyo integration
Connect Klaviyo to Herodesk and see a contact’s marketing profile (emails, discount codes and subscriptions) next to every conversation.
Free VIP onboarding included for every customer.
Helpdesk for Klaviyo
A contact’s marketing profile, next to every conversation
Herodesk connects directly to Klaviyo and looks up the person by their email address. Their recent marketing emails, discount codes and list subscriptions appear in the sidebar the moment you open the conversation.
- Everything in one place.
- Right next to your customer’s question you see the marketing emails they’ve received, their active discount codes, and which lists they’re subscribed to.
- Answer marketing questions instantly.
- When a customer asks about an email or a code, you have the context on screen: no switching to Klaviyo.
- Respect their preferences.
- See subscription status at a glance and act on unsubscribe requests the moment they come in.
Subscription actions
Manage subscriptions without leaving the conversation
Herodesk acts on a contact’s Klaviyo subscriptions directly: no switching tabs.
- Unsubscribe & resubscribe.
- Handle unsubscribe and resubscribe requests right from the conversation, updating Klaviyo instantly.
- Add & remove lists.
- Add a contact to a list or remove them, without opening Klaviyo.
- See what they’ve received.
- Review the marketing emails a contact has been sent so you know exactly what they’re referring to.
AI agents
What the AI agent can do with Klaviyo
The AI agent can handle a contact’s marketing subscriptions right from the conversation: no separate tool needed.
- Manage marketing subscriptions
Can you unsubscribe me from the newsletter?
- Manage marketing subscriptions
Done. I’ve unsubscribed you from the newsletter. You won’t get any more marketing emails.
Features
Everything the Klaviyo integration includes
Connects in minutes and looks up the contact automatically by email.
- Automatic contact lookup
- Herodesk matches the conversation’s email address to the Klaviyo profile and pulls it in automatically.
- Marketing emails
- See the campaigns and flows a contact has received, with dates.
- Discount codes
- View the active discount codes tied to the contact, ready to reference in your reply.
- List subscriptions
- See every list the contact is subscribed to and their current status.
- Manage subscriptions
- Unsubscribe, resubscribe, or add and remove list subscriptions directly from Herodesk.
- Open in Klaviyo
- Jump straight to the profile in Klaviyo when you need the full picture.
Give your team time back
Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.
Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”