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Fashionbystrand

E-commerce

Everything about Herodesk has improved our approach to customer service.

Sabrina Pedersen

Sabrina Pedersen

CEO, Fashionbystrand

fashionbystrand.com
2
rules and macros running daily
1
WMS wired into support
0
automation the customer notices

The full story

What does your company do?

Our company operates an online webshop where we offer a wide range of fashionable clothing for women.

We focus on providing clothes that combine both style and comfort, so our customers can find something to suit both their everyday lives and special occasions.

We carefully select our products to ensure we offer the latest trends and timeless classics.

What is the goal of your business?

Our goal is to create a shopping experience that makes it easy and inspiring for women to find clothes that fit their personal style.

We want to be the preferred destination for fashion-conscious women who appreciate both quality and great service.

Why did you choose Herodesk?

We chose Herodesk to make our everyday life more efficient and flexible.

Your solution integrates seamlessly with our WMS and offers features we haven’t had access to before.

At the same time, we experience outstanding support, which is a big plus.

It’s a pleasure to work with a Danish company that focuses on both customer service and product quality and delivers in both areas.

What is your favorite feature in Herodesk?

My favorite features in Herodesk are without a doubt rules and macros.

The possibilities of automation make our everyday lives significantly easier and save us a lot of time.

The rules not only make our work more efficient, but also contribute to a better experience for our customers, often without them even noticing.

How does Herodesk make your daily life easier?

Having everything in one place (our emails, social media and automations) makes a huge difference in our daily work.

The constant development of the platform and the always fast and accessible customer service from Herodesk makes it an indispensable tool.

Everything about Herodesk has improved our approach to customer service and made the process smoother, while creating a better experience for both us and our customers.

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story