billigEmballage

E-commerce

Herodesk has consolidated our communication across our many email addresses and social media platforms.

Jens Friis Felber

Owner, billigEmballage

3
who replied, what, who's next: 1
consistent voice across mailboxes

What does your company do?

billigEmballage.dk sells standard packaging for shipments to small and medium-sized businesses and individuals in Denmark.

What is the goal of your business?

At billigEmballage, we aim to be the go-to supplier for all types of shipping packaging. We offer a wide selection, fast delivery, and great customer service. We have the same packaging as everyone else, just cheaper…

Why did you choose Herodesk?

We chose Herodesk because the system is easy to work with, and we needed an overview of the inquiries coming in from multiple channels.

What is your favorite feature in Herodesk?

Definitely the overview it provides. Who has responded, what was the response, and who is responsible for a reply in the future.

How does Herodesk make your daily life easier?

Herodesk has consolidated our communication across our many email addresses and social media platforms, ensuring that we respond to all customers properly and with a consistent message, which has made everything flow even more smoothly.