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Customer service4 min read

Creating an Account for Our Free Helpdesk and Live Chat Tool is Easy

Learn how to create a Herodesk account and set up your customer service workspace. Bring customer messages together and get started with helpdesk and live chat.

Illustration of a person riding a rocket to represent getting started.

You can quickly enhance your communication with customers and partners by creating a free account with Herodesk! Herodesk Free is our free solution that provides you with everything you need to start a more organized and centralized customer service and communication with your customers.

It has never been easier to improve your customer service. Often, it just requires having the right tool. With Herodesk, you get all the conditions to deliver a more satisfying customer experience. Herodesk is designed to be user-friendly and efficient so you can get started easily.

With just three simple steps, you can access Herodesk’s many features and begin working more organized and centralized with your communication.

  1. Create a free account: Start by creating an account on Herodesk. It’s free, and you don’t need to enter your credit card information.
  2. Integrate with your business: Next, set up an email forwarder from your desired domain, e.g., customer_service@yourdomain.com, and connect with your business’s social media so all messages can be loaded into the system.
  3. Log in and get started: Log in to Herodesk, and you’re ready to go! You can respond to all your customer inquiries immediately. It’s that simple.

Our free helpdesk solution is great for entrepreneurs, small startups, and small businesses. Almost all features are included in our free subscription, although some will be slightly limited. But you get everything you need to get started.

Herodesk Free gives you access to:

  • 1 user
  • 1 inbox
  • 1 webshop integration
  • 2 channels
  • 5 quick replies
  • Signatures
  • Tags
  • Reports

See everything Herodesk does here

With the many included features, you can deliver a much better customer experience with just one helpdesk tool. By consolidating all your communication in one place, you can ensure you never overlook a customer inquiry again, as all messages land in a unified inbox. This centralization lets you respond more quickly and efficiently to your customers’ questions and needs.

Using various tags, you can easily organize your inbox according to different criteria, such as returns, suppliers, or live sales. This makes it easier for you and your team to prioritize and handle inquiries in a structured and efficient manner.

With the free version of Herodesk, you can access built-in reports that give you an overview of your customer service efficiency. These reports provide insights into factors like efficiency, workload, and the quality of your customer service efforts. By analyzing this data, you can identify areas for improvement and optimize your communication to meet your customers’ needs best. Overall, Herodesk provides an excellent tool focused on a more structured approach, helping you save time and resources.

With Herodesk Plus, you get unlimited access to all helpdesk features

If you need a more comprehensive helpdesk system with room for more users and the ability to create many different inboxes, then our free version might not be the right solution. That’s why we also offer Herodesk Plus, where you get unlimited access to everything Herodesk offers. You only pay 89 DKK per user per month with annual prepayment.

Herodesk Plus gives you access to:

  • Unlimited number of inboxes
  • Unlimited number of channels
  • Unlimited number of widgets
  • Unlimited number of quick replies
  • Custom Widgets
  • Signatures for each inbox
  • Auto responders
  • Advanced reports
  • Push-notifikationer
  • Tags
  • Rules
  • Smart folders
  • Smartphone App with Push notifications

See everything that Herodesk does here

Herodesk Plus is for those who don’t want to be limited and want to utilize Herodesk from day one fully. If you currently have Herodesk Free but want to upgrade to Herodesk Plus, you don’t need to worry about losing all your conversations, contacts, and settings. Everything will carry over when you choose to upgrade your subscription. With Herodesk Plus, you get everything once you have a paying user. You can easily add more users as your needs grow.

Herodesk is the right solution for those looking for a helpdesk and live-chat tool that consolidates all communication in one place. With Herodesk Free, you are up and running completely free and ready to deliver even better customer service to your many customers.

With our helpdesk and live-chat tool, you can start examining your customer service for free and ensure that you are always one step ahead. All messages are seen, read, and answered with just one tool. It’s both easy and simple for you to handle all the inquiries that come in during the week, and you can be sure that customers are not left with unanswered messages. Choose the solution that suits you and your business, and create a free or paid account on Herodesk today.

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story