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Product updates

April 2024

Rules automation, the mobile app and Danish language support. Explore the April 2024 Herodesk changelog for your customer service team.

  • Automation
  • Inbox
  • Released Rules for Herodesk
  • Released Herodesk App for iOS and Android
  • Ensure links in conversations are always opened in a new window
  • Added order deeplink for Shopify order lists
  • Fixed message field to the bottom of the screen
  • Added “forgot identifier”-feature to sign-in page
  • Added feature to enable or disable smart folders
  • Released a Danish translation of Herodesk

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story