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Product updates

December 2023

Getting-started guides, auto-responders and side conversations. Explore the December 2023 Herodesk changelog for your customer service team.

  • Automation
  • New “Getting Started” guides
  • Added a new feature for Auto Responders for all channels
  • Added Side conversations
  • Improved conversation-list usability and load speed with “infinity load”

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4 to 6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story