Product updates
December 2023
Getting-started guides, auto-responders and side conversations. Explore the December 2023 Herodesk changelog for your customer service team.
- Automation
- New “Getting Started” guides
- Added a new feature for Auto Responders for all channels
- Added Side conversations
- Improved conversation-list usability and load speed with “infinity load”
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”