Herodesk’s Got Your BackSee the release

New Shopware integration

Connect Shopware with Herodesk to see Shopware customers and their orders beside customer conversations. Give your team context for faster replies.

  • Integrations

So today, we’re releasing our first Shopware integration for Herodesk!

The new Shopware widget serves four purposes:

  1. Quickly list all customers’ orders
  2. A deep-link from the order-list directly to your Shopware admin to make changes to it
  3. See all order details at a glance (status, payment, shipping, etc.)
  4. See shipping details, tracking codes and links directly to the carrier track and trace

With this integration, Shopware e-commercers no longer need to time asking the customer for their order number or doing manual lookup across multiple systems or screens.

Everything is listed in the right-hand panel of Herodesk, so you can quickly help your customers when they reach out to you.

The new Shopware integration is available now for all Herodesk Free, Basic & Plus customers.

You can read more details about the new Shopware integration here and see the full list of available integrations on our Integrations-page.

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story