New Ideal.shop widget
Connect Ideal.shop with Herodesk to see Ideal.shop customer and order details beside customer conversations. Give your team context for faster replies.
- Integrations
- API
The new Ideal.shop widget integrates Herodesk with your webshop. When you receive a question from a customer, their e-mail address is automatically looked up in your webshop, and all matching orders are shown in Herodesk.
Herodesk is the only helpdesk tool for Ideal.shop with a native integration.
Here’s how to get started and install the Ideal.shop widget.
- You need a new API key from Ideal.shop
- Open Herodesk and go to Settings -> Widgets
- Install a new Ideal.shop widget. Enter your shop URL, API username and API key
That’s it! Now the widget is installed and your customer service ready to be super-charged! If you have more than one Ideal.shop, you can install multiple widgets at no extra cost.
If you have any questions, don’t hesitate to contact us or contact Ideal.shop support if you need help finding your API key/username.
Give your team time back
Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.
Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”