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Product updates

November 2024

One-click live translations, GoldenPlanet integration and PeakWMS. Explore the November 2024 Herodesk changelog for your customer service team.

  • Inbox
  • Integrations
  • Automation
  • One click Live translation feature in conversations.
  • Released new GoldenPlanet e-commerce widget.
  • Released new PeakWMS widget.
  • Added Customer Company information to the Shopify widget.
  • Added a conversations inbox filter as condition in rules.
  • Choose sender address when starting a new conversation.
  • Invoices sent from Herodesk are now attached as PDFs to the email.
  • Group delete conversations from the conversation list.

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4 to 6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story