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Product updates

November 2024

One-click live translations, GoldenPlanet integration and PeakWMS. Explore the November 2024 Herodesk changelog for your customer service team.

  • Inbox
  • Integrations
  • Automation
  • One click Live translation feature in conversations.
  • Released new GoldenPlanet e-commerce widget.
  • Released new PeakWMS widget.
  • Added Customer Company information to the Shopify widget.
  • Added a conversations inbox filter as condition in rules.
  • Choose sender address when starting a new conversation.
  • Invoices sent from Herodesk are now attached as PDFs to the email.
  • Group delete conversations from the conversation list.

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story