Drag and drop file attachments
Drag files straight into the Herodesk message editor to attach them to a reply. The updated attachment workflow makes sharing documents with customers simpler.
Let’s be honest: Our old implementation wasn’t super user-friendly.
With this update, we are changing that, as y ou can now drag and drop files directly from your computer into the message field in Herodesk to attach them to a message
This update also includes other improvements to how attached files are handled in Herodesk:
- Hover an attached file to see a preview of them.
- Updated the list of attached files to give an easy overview of everything attached.
- One-click removal of attached files.
Since almost all our customers use this daily, we consider it core functionality, so this big upgrade is available to all Herodesk users on all plans.
Give your team time back
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”