Product updates
July 2024
A refreshed design, updated email channels and the Dinero widget. Explore the July 2024 Herodesk changelog for your customer service team.
- Automation
- Integrations
- Live chat
- New design of Herodesk.
- New e-mail channel structure. support@yourdomain.com now gets a support@yourdomain.herodesk-mails.io inbox address.
- On mobile: Press and hold “send”-button to open send-options menu.
- Added a new Dinero widget.
- Added shipping location to Shopify order details
- Added a new element to Rules that allows you to create a rule based on the word count of a message.
- Added a list of a contacts conversations to the conversation-widget on the right hand side.
- Added support for Swedish in the live chat widget.
Give your team time back
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”