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Product updates

October 2023

Shopify and WooCommerce widgets, bulk updates and personal signatures. Explore the October 2023 Herodesk changelog for your customer service team.

  • Inbox
  • New widget for Shopify webshops
  • New widget for WooCommerce webshops
  • Group updates of conversations (e.g. “Mark as closed”)
  • Improvement to support e-mails from various contact forms with correct sender/reply-to address
  • Support for signatures for each user
  • CC and BCC now does auto-linking of e-mail addresses among Contacts

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Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story