Connect your AI client with MCP

Most of the Got Your Back release is about AI inside Herodesk. This one is the other direction: bringing the AI client you already use into Herodesk. It has been available for a while, and the release is a good moment to look at it properly.

Bring the assistant you already use

Herodesk runs a server for the Model Context Protocol, so a client like Claude, ChatGPT, or Cursor can connect directly and work with your conversations, contacts, companies, and help-center content: the same lookups and edits you’d do yourself, in plain language, with no script to write first. There’s no new tool for anyone to learn; you’re using the assistant that’s already open on your desk.

Signed in as you, with your permissions

You connect your own client with a normal sign-in, and you can disconnect it again from your profile whenever you want. Once connected, it acts as you: your permissions, your role’s limits, and nothing past them. The connection is per person, not shared account-wide, so each colleague brings their own and takes it with them.

Read and write, granted separately

Actions that only look are granted apart from actions that change something, so read-only stays read-only until you decide otherwise. Requests are rate-limited per user, which keeps one busy client from crowding out everyone else.

Where to find it

You connect and disconnect an AI client from your profile’s security settings.

AI client access over MCP is available on Herodesk Basic. Read more on the AI client access feature page.