New feature: Auto-translation per inbox
Choose automatic translation settings for each Herodesk inbox. Translate incoming messages and outgoing replies into the customer’s preferred language.
- AI Agents
- Inbox
Already today, our AI engine translates thousands of messages every single day.
With this update, we’re making it even faster and easier to provide customer service across countries and languages.
You can now configure Herodesk, for each inbox, to automatically translate all incoming messages into a specific language, so they’re ready in, for example, Danish when you open them.
And when replying to customers, you can either set Herodesk to automatically translate your message into a specific language, or let us detect the customer’s language and translate your message accordingly.
It’s all about making customer service easy.
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”