New SmartPack WMS widget
Connect SmartPack WMS with Herodesk to see warehouse orders and shipping details beside customer conversations. Give your team context for faster replies.
- Integrations
SmartPack WMS is a warehouse management system built to help e-commerce businesses keep track of all their orders, products, warehouses, what’s in stock, what needs to be shipped, and if any items are missing.
The new integration is implemented as a widget that works similarly to our existing e-commerce platform widgets (like those for Shopify, DanDomain webshop, WooCommerce, etc..)
When you open a conversation with a customer, the widget automatically gets all their orders and displays them and their status. This makes information such as tracking codes and if any items are out of stock, etc., easily available. And, of course, it has a button that leads you straight into the Smartpack WMS system if you need to change or update anything.
The new SmartPack WMS widget is available for all Herodesk users. Existing SmartPack WMS customers can install the widget directly from the SmartPack App Library, and the integration will automatically be configured and ready to use in Herodesk.
Give your team time back
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”