3 new widgets: DanDomain Webshop & Shoporama
Connect DanDomain and Shoporama with Herodesk to see customer and order details beside conversations, giving your team context for faster replies.
- Integrations
- API
The three widgets all have the same functionality: When you open a conversation with the customer, the widget does a look-up in your webshop and fetches all orders that match the customer’s e-mail address.
All relevant information about that order (status, payment, shipping, products, etc.) is then available and displayed in the right-hand side widget panel.
The DanDomain Webshop app also works for all Smartweb, Wannafind, Scannet and Curanet webshops.
The DanDomain Classic app also works for the “Webshop 8” system.
Here’s how to get started:
- Open Settings -> Widgets
- Choose the widget you wish to install
- Fill out the fields (shop url, api key etc.) and connect the app
That’s it!
If you have any questions, don’t hesitate to contact us or contact either DanDomain support or Shoporama support if you need help finding your API key/access tokens.
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Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”