Bulk actions
Free on every planClear a hundred in one go.
Select as many conversations as you like and act on all of them at once: change status, assign to someone, move inbox, watch, or delete. Triage stops being an afternoon.
The problem
Some days the queue is a mountain
After a holiday, a campaign, or an outage, the inbox fills with conversations that all need the same simple thing done to them, one at a time.
- Closing fifty resolved threads one click at a time
- Reassigning a whole queue because someone is off sick
- Moving a batch of misrouted conversations to the right inbox
- Triage takes so long you never get to the real replies
Why teams love it
The boring part, done in seconds
Bulk actions exist for the moments when the work is repetitive and the volume is the only problem.
- Backlogs stop being scary
- Select everything that needs the same treatment and apply it once, instead of clicking through the queue.
- Cover for each other easily
- Someone off unexpectedly? Move their whole assigned queue to another teammate in a couple of clicks.
- Fix routing mistakes fast
- When a batch lands in the wrong inbox, move all of it at once rather than rescuing conversations one by one.
- Safe by design
- Each bulk action has its own confirmation step, so a big change is always deliberate.
What’s inside
Five actions, any number of conversations
Select what you need in the inbox list and pick the action: Herodesk handles the rest.
- Change status
- Close, reopen or move a whole selection of conversations to another status at once.
- Assign to someone
- Hand an entire batch to one teammate, or clear the owner off all of them.
- Move to another inbox
- Send a mis-sorted batch to the inbox it should have landed in, in a single action.
- Watch or unwatch
- Follow a whole set of conversations at once, or stop following the ones you no longer need.
- Delete
- Clear out a batch of junk in one move rather than emptying it a conversation at a time.
- Confirmation on every action
- Each one asks before it runs, so a large selection never gets changed by accident.
Pricing
Free on every planFree, on every plan
Bulk actions are part of the shared inbox on every Herodesk plan, including Free. No limit on how many conversations you select.
Included free on every plan, forever.
Customer stories
Read about our customers’ experience with Herodesk
Meet some of the businesses that use Herodesk for their customer service every day.
Pricing
Choose the plan that fits your needs
Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.
Herodesk Free
For working on your own
$0
Herodesk Basic
Bring your team together
$34per user / month
Herodesk Plus
Spend less time on routine work
$57per user / month
Herodesk Pro
Keep service consistent as you grow
$80per user / month
Bulk actions: triage a support backlog in minutes
Bulk actions let you select any number of conversations in your shared inbox and apply one change to all of them: status, assignee, inbox, watchers, or delete. They are built for the days when the work is repetitive rather than difficult: the Monday after a long weekend, the hour after a campaign goes out, the morning someone calls in sick and their queue needs a new owner. Every action carries its own confirmation step, so nothing large happens by accident.
They pair naturally with search and filtering: narrow the inbox to exactly the conversations you mean, select them all, and act once. Combined with AI agents, which handle routine sorting automatically as messages arrive, most teams find the manual backlog shrinks to the genuine exceptions.
Bulk actions are included on every Herodesk plan, including Free, and used by webshops, B2B companies and SaaS companies across Europe. Herodesk is built and hosted in Scandinavia and 100% GDPR compliant. See pricing for what each plan includes.
Give your team time back
Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”















































































