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Conversation search export

Free on every plan

Your search results, as a spreadsheet.

Run an advanced conversation search, then export exactly what you see to CSV. Conversation-level or one row per message: whatever your analysis needs.

The problem

The data’s in there, just not in a spreadsheet

You can find the conversations you need, but pulling them into a report means copying rows by hand or writing against the API.

  • No quick way to get a search result into Excel or Sheets
  • Copying conversations out by hand for a monthly report
  • Writing an API script for a one-off question
  • Analysis stuck inside the helpdesk

Why teams love it

From a search to a file in one step

Whatever you can filter to on screen, you can export: at conversation or message level.

Exactly what you filtered
The export uses the same filters you have on screen: no re-specifying anything.
As deep as you need
Export one row per conversation, or one row per message for detailed analysis.
Opens anywhere
A plain CSV drops straight into Excel, Google Sheets or your BI tool.
Safe by default
A row cap stops an unfiltered export from dumping the whole database.

What’s inside

A CSV built from your search

Conversation columns, an optional message-level mode, and a safety cap.

Search-driven
Whatever the advanced search shows is what gets exported.
Conversation columns
Export the conversation-level fields as one row each.
Message-level mode
Optionally emit one row per message, with id, type, date, author and plain-text body.
Choose message types
Pick which message types are included in the message-level export.
Row cap
A safety limit keeps an unfiltered export in check.

Pricing

Free on every plan

Free, on every plan

Conversation search export is part of every Herodesk plan, including Free.

Included free on every plan, forever.

Get started for free

Customer stories

Read about our customers’ experience with Herodesk

Meet some of the businesses that use Herodesk for their customer service every day.

Pricing

Choose the plan that fits your needs

Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.

Herodesk Free

For working on your own

$0

Herodesk Basic

Bring your team together

$34per user / month

Herodesk Plus

Spend less time on routine work

$57per user / month

Herodesk Pro

Keep service consistent as you grow

$80per user / month

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story