Push notifications
Herodesk BasicKnow about it, tab open or not.
Browser and progressive-web-app push notifications, backed by a badge count on the app icon. You find out about new activity without leaving Herodesk open all day.
The problem
You cannot watch the inbox all day
Smaller teams do support alongside everything else. If knowing about a new message means keeping a tab open and looking at it, messages wait longer than they should.
- Live chats going unanswered because nobody had the tab open
- Checking the inbox "just in case" all day
- Urgent conversations sitting for an hour at quiet times
- No way to know about activity while away from the desk
Why teams love it
Support without standing guard
Push notifications let a small team respond quickly without dedicating someone to watching a screen.
- Answer chat like a bigger team
- Get pinged when a live chat comes in, so visitors get a fast reply even when support is not the only job.
- Close the tab
- Notifications arrive whether or not Herodesk is open, so you can work on something else.
- A glanceable count
- The PWA badge shows how much is waiting without you having to open anything.
- Install it like an app
- Herodesk installs as a progressive web app, so it sits with your other apps and behaves like one.
What’s inside
Browser and app, with a badge
Notifications that reach you through the operating system rather than a tab you have to keep open.
- Browser push
- Native browser notifications for new activity, even when Herodesk is not the active tab.
- Progressive web app push
- Install Herodesk as an app and get push notifications the same way any installed app does.
- Badge counter
- A count on the app icon showing what is waiting, without opening anything.
- Works when the tab is closed
- You do not have to keep Herodesk open to hear about new messages.
- Follows your preferences
- Push respects the triggers and inboxes you set in notification preferences.
- Per person
- Everyone enables push on the devices they want it on, independent of the rest of the team.
Pricing
Herodesk BasicFrom Herodesk Basic
Push notifications come with Herodesk Basic and every plan above it. Try any paid plan free for 14 days.
Included from Herodesk Basic and up.
Customer stories
Read about our customers’ experience with Herodesk
Meet some of the businesses that use Herodesk for their customer service every day.
Pricing
Choose the plan that fits your needs
Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.
Herodesk Free
For working on your own
$0
Herodesk Basic
Bring your team together
$34per user / month
Herodesk Plus
Spend less time on routine work
$57per user / month
Herodesk Pro
Keep service consistent as you grow
$80per user / month
Give your team time back
Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”















































































