Herodesk’s Got Your BackSee the release

Push notifications

Herodesk Basic

Know about it, tab open or not.

Browser and progressive-web-app push notifications, backed by a badge count on the app icon. You find out about new activity without leaving Herodesk open all day.

The problem

You cannot watch the inbox all day

Smaller teams do support alongside everything else. If knowing about a new message means keeping a tab open and looking at it, messages wait longer than they should.

  • Live chats going unanswered because nobody had the tab open
  • Checking the inbox "just in case" all day
  • Urgent conversations sitting for an hour at quiet times
  • No way to know about activity while away from the desk

Why teams love it

Support without standing guard

Push notifications let a small team respond quickly without dedicating someone to watching a screen.

Answer chat like a bigger team
Get pinged when a live chat comes in, so visitors get a fast reply even when support is not the only job.
Close the tab
Notifications arrive whether or not Herodesk is open, so you can work on something else.
A glanceable count
The PWA badge shows how much is waiting without you having to open anything.
Install it like an app
Herodesk installs as a progressive web app, so it sits with your other apps and behaves like one.

What’s inside

Browser and app, with a badge

Notifications that reach you through the operating system rather than a tab you have to keep open.

Browser push
Native browser notifications for new activity, even when Herodesk is not the active tab.
Progressive web app push
Install Herodesk as an app and get push notifications the same way any installed app does.
Badge counter
A count on the app icon showing what is waiting, without opening anything.
Works when the tab is closed
You do not have to keep Herodesk open to hear about new messages.
Follows your preferences
Push respects the triggers and inboxes you set in notification preferences.
Per person
Everyone enables push on the devices they want it on, independent of the rest of the team.

Pricing

Herodesk Basic

From Herodesk Basic

Push notifications come with Herodesk Basic and every plan above it. Try any paid plan free for 14 days.

Included from Herodesk Basic and up.

Get started for free

Customer stories

Read about our customers’ experience with Herodesk

Meet some of the businesses that use Herodesk for their customer service every day.

Pricing

Choose the plan that fits your needs

Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.

Herodesk Free

For working on your own

$0

Herodesk Basic

Bring your team together

$34per user / month

Herodesk Plus

Spend less time on routine work

$57per user / month

Herodesk Pro

Keep service consistent as you grow

$80per user / month

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story