Herodesk’s Got Your BackSee the release

AI help-center authoring

Herodesk Plus

Write the article, not the blank page.

AI helps you write help center content and SEO fields, and translate articles and FAQs into your other languages, so the documentation actually gets written.

The problem

Everyone agrees the help center matters

And nobody has time to write it. Documentation is the work that is always important and never urgent, so it stays a half-finished list of good intentions.

  • Articles that have been "on the list" for months
  • SEO fields left empty because nobody knows what to put
  • Translations that never happen for smaller markets
  • Support answering questions the help center should cover

Why teams love it

The documentation finally gets written

AI removes the blank-page problem, which is usually the whole reason a help center stalls.

Start from something
A draft to react to is far easier than an empty editor, so articles actually get finished.
SEO fields filled in
Get help with the titles and descriptions that decide whether anyone finds the article at all.
Every market covered
Translate articles and FAQs into your other languages without a translation project.
It compounds
Every article you publish also grounds the AI agent, so writing documentation improves your automation too.

What’s inside

Writing help where you write

AI assistance built into the help center editor rather than a separate tool.

Draft article content
Get help writing the body of an article instead of starting from an empty page.
Write SEO fields
AI help with the SEO titles and descriptions that decide how an article appears in search.
Translate articles
Turn a published article into your other languages without a manual translation round.
Translate FAQs
The same applies to FAQ entries, including the ones shown in the chat widget.
Needs AI translation entitlement
Translation requires the AI translation entitlement on your plan.
A writing aid, not the agent
This is a built-in authoring tool that uses AI, separate from the autonomous AI agent.

Pricing

Herodesk Plus

From Herodesk Plus

AI help-center authoring comes with Herodesk Plus and above, on top of the help center included from Basic.

Included from Herodesk Plus and up.

Get started for free

Customer stories

Read about our customers’ experience with Herodesk

Meet some of the businesses that use Herodesk for their customer service every day.

Pricing

Choose the plan that fits your needs

Alongside a free version with a selection of features, you can choose from three Herodesk plans. Then add a separate AI agent plan to suit your usage. Right now, you can try Pro free for 14 days.

Herodesk Free

For working on your own

$0

Herodesk Basic

Bring your team together

$34per user / month

Herodesk Plus

Spend less time on routine work

$57per user / month

Herodesk Pro

Keep service consistent as you grow

$80per user / month

Give your team time back

Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.

Ken Primby

Ken Primby

CEO · Pluspige

From a Herodesk customer

4–6

hours saved on cleanup after live sales

“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”

Read the customer story