Integration
easyTable integration
Connect easyTable to Herodesk and every guest's bookings appear right next to their message: no system switching when someone reaches out.
Free VIP onboarding included for every customer.
Helpdesk for easyTable
Helpdesk and table reservations in one system.
When a guest writes about a reservation, allergy or special request, Herodesk looks up their easyTable bookings automatically by email. Everything they've booked sits right beside the conversation.
- Everything in one place.
- Right next to your guest's message is every booking with its date and time, party size, table, status, notes and customer details.
- Reply faster, and more personally.
- With reservation details at hand, you don't have to search or ask the guest to repeat themselves, so replies go out quicker.
- No more screen shuffling.
- Your team gets what they need in Herodesk and never has to jump into easyTable mid-service just to look someone up.
Booking actions
Manage reservations without leaving the conversation.
Handle the whole booking right from the Herodesk sidebar.
- Create, change & cancel bookings.
- Book a new table, edit an existing reservation's date, time, party size or note, or cancel it, all without opening easyTable.
- Change the booking status.
- Mark a reservation as arrived, no-show or another status straight from the sidebar.
- Jump straight into easyTable.
- Open any booking in easyTable in one click when you need the full record.
AI agents
What the AI agent can do with easyTable
The AI agent can look up a guest’s bookings, check open time slots and create, change or cancel a reservation, all inside the conversation.
- Look up a customer’s bookings
- Check available time slots
- Create, change or cancel a booking
Can I move my table booking on Friday to 8pm?
- Look up a customer’s bookings
- Check available time slots
Done. I’ve moved your booking for 4 to Friday at 8:00pm. See you then!
Features
Everything the easyTable integration includes
Connects in minutes with your easyTable API key and place token.
- Automatic booking lookup
- Bookings are fetched from easyTable automatically, matched to the guest by their email address.
- Date, time & duration
- See exactly when the guest is booked in, including how long the table is held.
- Party size
- Number of guests, plus any children, at a glance.
- Booking status
- Active, arrived, expired, no-show or cancelled: colour-coded in the sidebar.
- Table assignments
- See which tables are assigned to the reservation.
- Notes & special requests
- Read any note left on the booking, like allergies or seating preferences.
- Bill total
- The booking's bill total and currency, when easyTable has it.
- Customer contact details
- Guest name, email and phone pulled straight from the booking.
- Open in easyTable
- Every booking links back to easyTable for the full record.
Give your team time back
Start your free trial with free VIP onboarding. Meet a product specialist online and get personal help until everything is up and running to your satisfaction.
Ken Primby
CEO · Pluspige
From a Herodesk customer
4–6
hours saved on cleanup after live sales
Read the customer story“Herodesk brought all our channels together, saved us several hours of manual cleanup after our live sales and gave the team a clear overview.”